Browse popular queries about our services and facilities
Below you’ll find some of the questions we are most frequently asked about the Bayview Eden Melbourne hotel. If you have a query that isn’t fully answered, please contact us directly by telephone on +61 03 9250 2222 or email us at email@example.com.
For prepaid bookings at check-in, a credit card pre-authorisation is required to guarantee any incidentals. If a credit card is not available, a current form of photographic addressed identification is required along with a cash deposit. For non-prepaid bookings, we also require a credit card to guarantee all charges. Please note credit card surcharges will apply. Alternatively, full pre-payment and a cash bond will be required.
Check-in time is 3 PM. However, if you arrive earlier, luggage storage is available, and you are welcome to utilise our hotel facilities. A request for early check-in can be made with reservations but cannot be guaranteed, and charges may apply.