FAQ Bayview Eden Melbourne

Hotel in Melbourne
 
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FAQ

Browse popular queries about our services and facilities

Below you’ll find some of the questions we are most frequently asked about the Bayview Eden Melbourne hotel. If you have a query that isn’t fully answered, please contact us directly by telephone on +61 03 9250 2222 or email us at bayvieweden@bayviewhotels.com.

Does the hotel have complimentary internet access?
Yes. All rooms and public areas have free WiFi, ideal for internet browsing and checking emails. A premium service is available at an additional cost.
Do you have smoking rooms?
No. All rooms are non-smoking. Our smoking area is located outside on the ground floor of the hotel entrance.
Do you offer airport transfers?
Yes. Please contact our reservations department for further information and pricing.
Do I need a credit card?
For prepaid bookings at check-in, a credit card pre-authorisation is required to guarantee any incidentals. If a credit card is not available, a current form of photographic addressed identification is required along with a cash deposit. For non-prepaid bookings, we also require a credit card to guarantee all charges. Please note credit card surcharges will apply. Alternatively, full pre-payment and a cash bond will be required.
How much does parking cost at the hotel?
On-site undercover parking is 15 AUD per car per day.
What time is check-in?
Check-in time is 3 PM. However, if you arrive earlier, luggage storage is available, and you are welcome to utilise our hotel facilities. A request for early check-in can be made with reservations but cannot be guaranteed, and charges may apply.
What time is check-out?
Check-out is 12 noon. Depending on availability, an extended check-out is available for a fee.
Can I reserve a table at the restaurant?
Yes. Please contact Niche Café on 03 9250 2114.

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